Frequently Asked Questions
Please use our Contact Form for any questions not addressed in the FAQ.
1. Where can I purchase an exA-Arcadia ARC-1 upright cabinet?
+
In the USA/Canada, contact the following distributors: Player One Amusement Group, Moss Distributing, Shaffer Distributing, Birmingham Vending Company and Primetime Amusements.
In Latin America, contact Planet Arcade.
In Europe, contact Bandai Namco Amusement Europe.
In India, contact CSML.
In Indonesia, contact Megaindo.
In the Middle East, contact WAREHOUSE OF GAMES.
In Oceania, contact zax amusements.
Please visit the Distributors page for more information.
2. When will an exA-Arcadia game be released on another platform?
+
exA-Arcadia only produces games for commercial usage on the exA-Arcadia platform for the amusement industry. exA-Arcadia is not licensed to manufacture any of our games on any console, PC, or mobile.
3. Can portrait (vertical) exA-Arcadia titles be played on a landscape (horizontal) screen orientation?
+
Yes, all portrait (vertical) oriented exA-Arcadia titles have landscape (horizontal) orientation display modes.
4. How fast is the input lag on exA-Arcadia?
+
exA-Arcadia leads the video game industry with the fastest control response time of any arcade, console, or PC platform. Utilizing our latest tech and new JVS’ IO board, titles on exA-Arcadia are as quick as 0.25 frames of lag. exA-Arcadia is able to achieve 1 frame of input lag even on Unity and Unreal Engine. 80% of titles on exA-Arcadia are 2 frames of input lag or less (as of December 2022).
5. Can I use an exA-Arcadia system with PC or console USB controllers?
+
The exA-Arcadia system is only compatible with the arcade industry JVS connection standard and does not work out of the box with PC or console controllers. Products from other manufacturers such as the IONA-US support PC controller usage. Please contact those manufacturers for more information.
6. Which Japanese arcade cabinet model is the best for exA-Arcadia installations?
+
For Japanese LCD cabinets, a Vewlix Diamond Black provides the best horizontal and vertical orientation experience. VGA compatible CRT cabinets will provide the most responsive games at SD resolutions.
7. Does exA-Arcadia output an analog video signal?
+
The exA-Arcadia system does not natively output any analog video signals. A Digital Analog Converter (DAC) is required to output an analog video signal. Very affordable solutions are available on Amazon and other sites.
8. Are exA-Arcadia game posters or printed materials available for purchase?
+
exA-Arcadia is not licensed to sell posters or printed materials separate from game kits.