The test and service buttons are located to the right of the inner coin door.

To install a game cartridge, please follow these steps:

1. Move the cabinet into an open area so you can access the back door.
2. Remove the back door and set it aside.
3. Insert the game cartridge into the exA-Arcadia system.
4. Restore all components back to where they were.

show photo of the door open and the buttons

Coming soon.

To change the marquee, please follow these steps:

1. Remove the x # of screws from the top of the marquee area.
2. Slide out the installed marquee.
3. Insert the new marquee.
4. Return the x # of screws.

Coming soon.

show photo of the door open and the buttons

To install new instructions strips, please follow these steps:

1. Remove the x # of screws from the acrylic panel on the front side of the cabinet.
2. Use masking or scotch tape and apply to the back of the instruction strip.
3. Put the instruction strip in the desired area.
4. Restore all components back to where they were.

Coming soon.

Coming soon.

Coming soon.

Unscrew the joystick or button from its original location and install the new replacement part.

Use a dolly to prop the cabinet on its back side then roll it to the desired destination.

Coming soon.

Coming soon.

Coming soon.

Cause

The exA-Arcadia System cannot get a response from or is not correctly connected to a compatible JVS I/O Board.

Resolution

Ensure that the USB Type A to Type B cable used is a fully wired high quality cable and not a cable built for charging.

Compatible JVS’ I/O Boards

Troubleshooting for multiple cabinet configurations

All linked cabinets must be turned on simultaneously with the exA-Arcadia System.

The exA-Arcadia system boots quickly. All cabinets and correspending I/O Boards must provide a response to the system during initialization or an I/O Error message will be displayed. It is highly recommended to only install JVS’ I/O Boards for multiple cabinet installations. Standard JVS I/O Boards do not robustly support linked cabinets.

*Note that for older system models using standard JVS I/O Boards, the maximum supported length of USB cables is 5 meters between daisy chained I/O Boards. On newer system models using JVS’ I/O Boards, the maximum supported length of USB cables is 30 meters between daisy chained I/O Boards.

Cause

The game cartridge cannot be read or is not functioning correctly.

Resolution

Try gently cleaning the cartridge edge connector with a Q-tip and using canned air, blow out dust that may be in the cartridge slot.

For any further help, send a service request via our Contact Form.

Cause

A game cartridge was removed from the exA-Arcadia System while it was on.

Resolution

Do not hot swap, insert or remove game cartridges while the system is turned on.

Cause

The exA-Arcadia System’s bookkeeping calendar data is out of sync.

This can occur from repeated power cycling of the system over a short period of time or a dead calendar battery.

Resolution

For the newer style exA-Arcadia system

Locate the battery on the outside of the system below the left cartridge slots. Carefully
remove the battery by lifting up from the right side taking care not to use excessive force and avoid bending the holder pins on the left side.

Replace the battery with a high quality brand CR2032 battery by inserting under the pins on the lefthand side and pushing down on the righthand side.

Do not push the battery in over the pins on the lefthand side as this can cause damage to the system.

To reset the bookkeeping calendar data, allow the system to run for a few hours without a game cartridge inserted.

[display battery picture]

For the older style exA-Arcadia system

Send a service request via our Contact Form.

Cause

The exA-Arcadia System’s bookkeeping calendar battery is running low.

Resolution

For the newer style exA-Arcadia system

Locate the battery on the outside of the system below the left cartridge slots. Carefully
remove the battery by lifting up from the right side taking care not to use excessive force and avoid bending the holder pins on the left side.

Replace the battery with a high quality brand CR2032 battery by inserting under the pins on the left-hand side and pushing down on the right-hand side.

Do not push the battery in over the pins on the left-hand side as this can cause damage to the system.

To reset the bookkeeping calendar data, allow the system to run for a few hours without a game cartridge inserted.

[display battery picture]

For the older style exA-Arcadia system

Send a service request via our Contact Form.

For long text based error messages, send a service request via our Contact Form detailing the error message.